CA GNC Company accepts returns of products purchased directly from optimumnutritions.us when the requirements below are met.
Return Window and Eligibility
Request a return within 7 calendar days after delivery. All products are eligible for return during this period, including opened nutritional supplements. We do not currently designate any products as final sale.
How to Start a Return
Email info@optimumnutritions.us with your order number, the email used at checkout, and the reason for the return. Do not send a return until our support team has provided instructions.
Return Shipping
CA GNC Company pays the standard return shipping cost for approved returns. Our team will provide the return instructions and, where applicable, a return shipping label.
Return Address
CA GNC Company
511 W 6th St, Los Angeles, CA 90014
Review and Refund Timing
We inspect returned products and issue any approved refund to the original payment method within 7–10 business days after the return is received. Your bank or payment provider can require additional time to post the refund to your account.
Damaged, Missing, or Incorrect Items
Contact us promptly if an item arrives damaged, missing, or incorrect. Include photographs of the item, package, and shipping label when available so we can review the issue.
Order Cancellations
Contact us immediately if you want to cancel an order. If an order has not entered fulfillment, we may be able to cancel it. Orders that have shipped cannot be cancelled and must be returned using this return process.
Company Information
CA GNC Company
511 W 6th St, Los Angeles, CA 90014
Phone: +1 213 622 2077
Email: info@optimumnutritions.us
Customer service: 24 hours a day, 7 days a week
Authorized retailer of Optimum Nutrition: CA GNC Company sells Optimum Nutrition products as an independent retailer. This store is not operated by Optimum Nutrition.